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Telephone: 01529 306711/07968 677369

Email: (Training)


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PUBLIC SPACE SURVEILLANCE (CCTV) TRAINING (3 Day Course, plus one day self study)

In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front line staff only.


To get one of the qualifications linked to Public Space Surveillance (CCTV) licensing you will need to attend and take two training modules and take and pass two exams. The course may be delivered over four days or during weekends and/or evening sessions spaced over a number of hours to meet the requirement of 32 hours training.


Core Learning for Common Security Industry Knowledge (10 hours)

•Session 1: Awareness of the Law in the Private Security Industry

•Session 2: Health and Safety for the Private Security Operative

•Session 3: Fire Safety Awareness

•Session 4: Emergency Procedures

•Session 5: The Private Security Industry

•Session 6: Communication Skills and Customer Care


CCTV Operations (Public Space Surveillance) Specialist Module (22 hours)

•Session 1: Introduction to the Roles and Responsibilities of the CCTV Operator and other CCTV Staff

•Session 2: Codes of Practice, Operational Procedures and Guidelines

•Session 3: CCTV Equipment and its Operation

•Session 4: Control Room Communications and Access Control

•Session 5: Legislation

•Session 6: Dealing with Incidents

•Session 7: CCTV Surveillance Techniques

•Session 8: Emergency Procedures in the CCTV Control Room

•Session 9: Health and Safety at Work in the CCTV Environment

Course Fee: £192 per person


Duration: 3 Days


Awarding Body: Highfield HABC

Exemption and Part-exemption Arrangements


If you already have some form of UK qualification in CCTV operation it may mean that you are exempt from all or part of the SIA approved training.


On-site training means you can choose the times during which courses are conducted to suit your organisation’s requirements.  The course can also be delivered over the weekend.  Contact us to discuss your requirements.  

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